General Parts Information
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We partner with commercial and government agencies across various sectors, including transportation, construction, utilities, manufacturing, and more. We offer specialized parts and expertise to meet diverse repair and maintenance needs.
Our extensive catalog and competitive pricing streamline procurement, saving you time and money. We prioritize high-quality, USA-made parts, ensuring reliability and compliance. Our dedicated team provides expert advice and support, simplifying your repair process.
We source parts from trusted manufacturers and implement rigorous quality control measures throughout our supply chain. All our parts come with a 30 day no questions asked money back warranty for guaranteed peace of mind.
We understand the importance of ordering the right parts. Here are some ways to ensure accuracy:
- Double-check your equipment model number and specifications. Consult your equipment manual or manufacturer’s website for accurate part information.
- Contact our customer service team: Our knowledgeable team is happy to assist you in identifying the correct parts for your repair needs. You can provide details about your equipment, issue, and desired outcome for personalized recommendations.
By taking these steps, you can increase your confidence in ordering the correct parts and avoiding unnecessary delays or returns.
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Specific Appliance or Equipment Repair Parts
Contact our knowledgeable team for assistance.
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While we prioritize USA-made parts for quality and compliance, we also offer select international brands when necessary.
Yes, we provide detailed product descriptions, specifications, and images through our website. Feel free to contact us for further information or assistance in finding the right parts.
Ordering & Payment
We offer flexible payment options to suit your needs, including credit cards, debit cards, purchase orders, and more. Contact us for specific details and availability.
Yes, we offer same-day shipping for orders placed before noon (conditions apply). We also provide various other shipping options with estimated delivery timelines.
Absolutely! We offer convenient online order tracking, allowing you to monitor your order status and estimated delivery date.
Yes, we offer dedicated business accounts for commercial and government agencies. Business accounts provide streamlined ordering processes, customized pricing, and dedicated account management. Contact our sales team to discuss your specific needs and eligibility for a business account. They can tailor a solution that optimizes your procurement experience and reduces administrative burdens.
Help & Support
Our team of experts is available to provide technical advice and support for your repair needs. Don’t hesitate to contact us with any questions or concerns.
We offer a hassle-free 30-day return policy on all products. Contact us for details and return authorization if needed.
Our friendly customer service team is always happy to assist you! While we don’t currently offer live chat support, you can easily reach us through either our convenient online contact form, by phone, or by sending an email to: email@fletcherempireparts.com. We strive to respond to all inquiries within 24 hours or one business day M-F. Feel free to provide detailed information about your question or order for prompt and personalized assistance. We’re here to help!
Yes, all our parts come with a warranty period varying depending on the specific product. Refer to individual product details or contact our team for warranty information.
Explore our website to learn more about us and our commitment to quality, and services tailored for commercial and government agencies. Don’t hesitate to contact us with any questions.